Terms and Conditions

Welcome to [Your Company Name]. These Terms and Conditions outline the rules and regulations for using our website, services, and products. By accessing and shopping from [your website URL], you accept and agree to comply with these terms. Please read them carefully as they are designed to ensure a clear understanding of your rights and obligations under Saudi Arabian law.

 

  1. General Terms

1.1 Acceptance of Terms
By using this website, you agree to these Terms and Conditions, including all applicable laws and regulations in Saudi Arabia. If you do not agree with any part of these terms, you should not use the website.

1.2 Updates to Terms
We may revise these terms from time to time by updating this page. Continued use of the website implies acceptance of any updated terms.

 

  1. Eligibility to Use

2.1 Age Restrictions
By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a legal guardian.

2.2 Account Creation
When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

 

  1. Products and Pricing

3.1 Product Information
We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. We reserve the right to correct any errors, including pricing errors, and cancel or refuse orders placed at the incorrect price.

3.2 Availability
Products are subject to availability. We reserve the right to limit the number of products ordered or refuse service to anyone at any time.

 

  1. Order Process

4.1 Order Acceptance
Once you place an order, you will receive an email confirmation. However, the confirmation does not guarantee acceptance of the order. We reserve the right to cancel or modify orders for reasons such as product availability, pricing errors, or issues with payment.

4.2 Order Cancellation
You may cancel your order before it has been processed and shipped. After the order has been shipped, you must follow our return policy.

 

  1. Payment Terms

5.1 Payment Methods
We accept various payment methods, including credit/debit cards, bank transfers, and other options provided at checkout. All transactions are processed in Saudi Riyals (SAR).

5.2 Payment Security
We use secure payment gateways to protect your personal and financial information. However, we are not responsible for any losses incurred due to unauthorized access to your account caused by your own negligence.

5.3 Refunds
Refunds are processed as per our Return and Exchange Policy, and any refunds will be credited to the original payment method used during purchase.

 

  1. Shipping and Delivery

6.1 Shipping
Orders will be shipped through Aramex, and delivery times vary depending on the shipping destination. Refer to our Shipping Policy for more detailed information about delivery times and costs.

6.2 Shipping Delays
We are not responsible for shipping delays caused by external factors, such as customs clearance, public holidays, or unforeseen circumstances beyond our control.

6.3 Customs and Duties
For international orders, you are responsible for any customs duties, taxes, or fees imposed by the destination country.

 

  1. Return and Exchange

7.1 Return Policy
Returns and exchanges are allowed within 7 days of receiving the product, in line with Saudi Ministry of Commerceregulations. Products must be in their original condition and packaging. Refer to our Return and Exchange Policy for details.

7.2 Non-Returnable Items
Certain products, such as opened cosmetics or personalized items, cannot be returned unless they are defective. These items are clearly marked on the product page.

 

  1. Privacy and Data Protection

8.1 Data Collection
We collect personal data, such as your name, contact information, and payment details, to process your order. We are committed to complying with the Saudi Personal Data Protection Law to ensure your data is handled securely.

8.2 Data Usage
Your data is used solely for the purpose of fulfilling your order and improving your shopping experience. We do not share your data with third parties without your explicit consent, except when required by law.

8.3 Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

 

  1. Intellectual Property

9.1 Ownership of Content
All content on this website, including text, images, logos, and design, is the intellectual property of [Your Company Name] and is protected by copyright laws in Saudi Arabia.

9.2 Limited Use License
You may use the content for personal, non-commercial use only. You are prohibited from copying, reproducing, or distributing any part of the website content without prior written permission from us.

  1. Limitation of Liability

10.1 Service Interruptions
We are not liable for any interruptions in website services or for any damages that may arise from the use or inability to use the website.

10.2 Product Liability
Our liability for defective products is limited to the product's purchase price. We are not responsible for any indirect, incidental, or consequential damages that result from using the product.

 

  1. Governing Law

11.1 Jurisdiction
These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from or related to the use of our website will be resolved exclusively in the Saudi Arabian courts.

 

  1. Dispute Resolution

12.1 Customer Support
If you have any issues or disputes with our services or products, we encourage you to contact our customer support team first to resolve the matter.

12.2 Legal Disputes
In the event that a dispute cannot be resolved amicably, you agree to submit to the jurisdiction of the Saudi courts for the resolution of any legal disputes.

 

  1. Force Majeure

13.1 Unforeseen Circumstances
We are not responsible for any failure to perform due to circumstances beyond our control, including natural disasters, strikes, pandemics, or governmental restrictions.

 

  1. Contact Us

If you have any questions or concerns about these Terms and Conditions, feel free to contact us via: