What types of products does Party and Story offer?
We offer a wide range of gift and party supplies,including birthday decorations, baby shower essentials, unique gifts, andthemed party supplies.
Can I find customized products at Party and Story?
Yes, we offer customization options for certainproducts to meet your specific needs. Please contact us for more details oncustomization options.
How can I place an order online?
You can browse our website, add the products you wish to purchase to your shopping cart, and then proceed to checkout. You will receive an email confirmation once your order is complete.
What payment methods are available?
We accept various payment methods, including credit/debit cards like MADA/Visa/Mastercard/ American Express/ STC Pay, and other payment options available at checkout.
How long does it take to deliver orders?
Delivery times vary based on location. Typically, orders are delivered within [2-5] business days. Please refer to our shipping policy for precise details.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email that allows you to monitor the shipment status on [Aramex]website.
What is your return and exchange policy?
You can return or exchange products within [7] days of receipt, provided they are in their original condition and packaging. Please review our return and exchange policy for complete details.
Do I need an account to shop for products?
You do not need an account to shop, but creating an account can simplify the purchasing process and allow you to view your order history.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact our customer service team as soon as possible to arrange for are placement or refund.
Do you offer international shipping?
We currently offer shipping within Saudi Arabia only. We do not provide international shipping at this time.
Are there shipping fees?
Shipping fees may apply based on your location and order size. The total shipping cost will be displayed before completing your purchase.
Can I purchase products in bulk?
Yes, we offer wholesale purchasing options. Please contact us for pricing details and minimum order requirements.
How can I contact customer service?
You can reach us via email at [info@partyandstory.com],or by phone at [Your Phone Number]. We are here to assist you with any questions you may have.
Do you offer discounts or special promotions?
We offer discounts and special promotions from time to time. Be sure to subscribe to our newsletter or follow our social media pages to stay updated on current offers.
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