Frequently Asked Questions (FAQs)

What types of products does Party and Story offer?

Can I find customized products at Party and Story?

How can I place an order online?

What payment methods are available?

How long does it take to deliver orders?

Can I track my order?

What is your return and exchange policy?

Do I need an account to shop for products?

What should I do if I receive a damaged or incorrect product?

Do you offer international shipping?

Are there shipping fees?

Can I purchase products in bulk?

How can I contact customer service?

Do you offer discounts or special promotions?