Privacy Policy
At Party and Story, we value the privacy of our customers and are committed to protecting the personal data that you share with us when you use our website, [https://partyandstory.com]. This privacy policy outlines how we collect, use, and safeguard your information in compliance with the Saudi Arabian E-Commerce Law and Saudi Data & AI Authority (SDAIA) guidelines, including the Personal Data Protection Law (PDPL).
- Information We Collect
We may collect and process the following types of personal data:
- Personal Information: Name, contact details (phone number, email), and shipping addresses.
- Payment Information: Payment card details and billing information.
- Transaction Information: Information related to your purchases and transaction history.
- Technical Information: IP address, browser type, device information, and cookies to improve website performance.
- How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders, deliver gifts, and provide customer support.
- To communicate with you about promotions, updates, and special offers (with your consent).
- To improve our website, services, and user experience through data analysis.
- To ensure compliance with Saudi Arabian laws and regulations, including fraud prevention.
- Data Sharing and Disclosure
We do not sell or share your personal data with third parties, except in the following cases:
- Service Providers: We may share data with third-party vendors to facilitate payment processing, shipping, and customer service.
- Legal Compliance: If required by law or governmental authority, we may disclose your information to comply with legal obligations.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These cookies help us:
- Recognize your preferences and settings.
- Understand your browsing behavior on our website. You can manage or disable cookies through your browser settings, but this may affect the functionality of our website.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Payment details are not stored beyond the transaction.
- Data Security
We take appropriate security measures, including encryption, to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
- Your Rights
As a user in Saudi Arabia, you have the following rights regarding your personal data:
- Access and Correction: You can request access to your personal data and ask for corrections if any information is inaccurate.
- Withdrawal of Consent: You can withdraw your consent to receive promotional communications at any time.
- Data Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.
- Changes to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page with an updated effective date.
- Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
- Email: info@partyandstory.com
By using our website and services, you agree to the terms of this privacy policy.